Shipping

Shipping Information

Welcome to Billion Dollar Cat Merch! We’re excited to get your favorite hats, shirts, and hoodies to you as quickly as possible. Here’s everything you need to know about our shipping policies:

Processing Time

  • Order Processing: All orders are processed within 1-3 business days.

Shipping Rates & Delivery Estimates

  • Standard Shipping:
    • Domestic: Calculated at check out. Estimated delivery within 3-7 business days.
    • International: Calculated at check out. Estimated delivery within 10-20 business days.
  • Express Shipping:
    • Domestic: Calculated at check out. Estimated delivery within 1-3 business days.

Shipping Carriers

We partner with reliable carriers to ensure your items arrive safely and on time. Domestic orders are shipped via USPS. International orders are shipped via USPS International

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.

Customs, Duties, and Taxes

Billion Dollar Cat Merch is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Shipping Restrictions

We currently do not ship to P.O. boxes or APO/FPO addresses. If you have any questions about shipping to a specific location, please contact our customer service team.

Damaged, Lost, or Stolen Packages

  • Damaged Packages: If your package arrives damaged, please contact us within 7 days of receipt. We will work with the carrier to resolve the issue.
  • Lost or Stolen Packages: If your tracking information shows that your package has been delivered but you have not received it, please contact the carrier first. If the issue is not resolved, contact our customer service team for further assistance.

Contact Us

If you have any questions or concerns about your order, please contact us at info@billiondollarcatmerch.com. We’re here to help!

Thank you for shopping with Billion Dollar Cat Merch. We appreciate your business and hope you love your new gear!